Is there a minimum order quantity?
We have no minimum order quantity however due to our set-up costs we recommend a minimum quantity of 50 units to give you better pricing.
Our capacity allows for anything from 0 to 5000 units for once off shipments within our 2/4 week schedule and 5000 to 10000 units over a 8 week period dependent on complexity.

Do you make flat-packed boxes?
We do not make these internally, however we have a local supplier who can meet most flat-pack requirements. Please e-mail us for a quote.

What units of measure do you work with?
Internal box dimensions: millimeters, mm
Board thickness: microns, mcr
To correctly measure your box follow: Length= longest side left to right. Width=Shortest side back to front. Depth=Floor to ceiling. 

What information do you need to quote for an insert?
Please provide us with the product dimensions and tell us how you would like the product displayed inside the box.

Can I order a sample box before you make the full order?
Yes. most certainly. Please consider that a fully printed sample will carry the full setup costs of a normal production run.

What’s your average production/ lead- time?
On average our manufacturing lead-time is two to four weeks, depending on print requirements, covering papers and other materials we need to order
for your production.

Do you accept urgent orders?
We understand that there will be occasions when you need to receive your order in under four weeks. We will do our best to accommodate this whilst ensuring
that existing orders are not in any way compromised. We may ask you to pay a surcharge where expedited shipping or out-sourced components are required urgently.

Do you ship abroad?
Yes we can deliver worldwide.

How will my boxes be delivered?
For mainland UK deliveries we will normally deliver your boxes by Next Day courier. We will pack your boxes carefully into large outer double walled boxes with protective packaging.

Are your boxes made in the UK?
Yes, all of our boxes are hand-made in Cornwall, UK.

Do you use eco-friendly materials?
Yes, our board is made from recycled fibres and our stock papers are made using FSC certified paper. Our boxes are fully recyclable, unless a laminated print has been applied
in which case this would need to be removed prior to recycling. The glue we use is water-based and vegan. We are excited to be offering eco-friendly foam inserts in 2020 too.